Shipping Policy
 

At Perfecto, our goal is to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers every day and can offer the highest level of responsiveness.


PROCESSING TIME

Once confirmed, your order will take 2-3 business days to process inside Dhaka & 3-5 business days to process outside Dhaka.

You will receive a confirmation sms with the tracking link once your order has shipped. We cannot be held responsible for any delays caused by the shipping company.

DELIVERY TIME

Delivery time to

Inside Dhaka: 2-3 working days
Outside Dhaka: 3-5 working days

Please note that these are estimates only, orders may arrive before or after the expected time frame. Orders may take longer due to a delay from the courier service. If you have not received your order after the expected time frame, please contact us with your order number so we can check your order.

WHAT ARE THE DELIVERY CHARGES?

Inside Dhaka: 60 BDT
Outside Dhaka: 100 BDT

CAN I TRACK MY PACKAGE?

You can track your order from your profile.

MY PACKAGE WAS NOT DELIVERED BETWEEN THE STATED DELIVERY TIME. WHAT NEXT?

Contact customer service within 15 days by emailing info@perfectobd.com or by our hotline number: +8801775-423477. We will then find out from the carrier where your parcel is. If you contact us after 15 days, we may not be able to track your parcel.

I HAVE ENTERED AN INCORRECT ADDRESS OR WOULD LIKE TO CANCEL MY ORDER. WHAT NEXT?

Contact customer service within 24 hours by our hotline number: +8801775-423477 or by emailing at info@perfectobd.com. We will then deal with your concern directly.